The customer agrees to complete the order form accurately and to inform the various existing headings in particular its precise address, the delivery address, the method of payment. Each product request is subject to acceptance by Vamaco International, which reserves the right to reject any order. We undertake to inform you within 7 working days that track your order if we have a problem fulfilling it. However, a cancellation by the customer may be taken into account insofar as the order is in preparation, from the moment the order is handed over to the carrier, no cancellation may be taken into account and the deposit paid will not be refunded.

The prices indicated on the order form are in euros including tax from our company. the general tarif may be reviewed according to the situation freely by Vamaco International. Costs delivery are included in the price. They include a contribution to the cost of preparing the order and actual shipping costs. For more information on these rates can contact us. Import tax: there are no import taxes in European Union countries.

payment is made: 30% on order taking, the balance on delivery of the order. The currency used for the transaction is the euro.

The availability of products and services only becomes definitive upon confirmation of the order. He Vamaco International could not be blamed for the unavailability of a product in the delivery insofar as the customer will have had the information beforehand in time of his order.

The preparation and delivery of packages are prepared and packaged by vamaco International, appropriate to the contents and transport requirements. The buyer is responsible for the mentions relating to the name and address which must be precise, exact and complete to allow a delivery in optimal conditions. Vamaco International cannot be held responsible for any return of delivery due to an error of address or an impossibility of delivering to the indicated address. In case of error in the wording of the recipient’s contact details or in the absence of the recipient Vamaco International cannot be held responsible for the impossibility of delivering the order. Vamaco International, after confirmation of the order, undertakes to process and transport the order to the agreed destination according to the route, the procedure and the carrier it will choose. Vamaco International insures the goods up to the place of delivery but it is the recipient to check the order in the presence of the deliverer. Any anomaly during the delivery must be indicated on the delivery note, without respecting this clause no reimbursement procedure could be initiated. Under no circumstances can Vamaco International be held responsible for any deterioration of the products due to their late withdrawal by the buyer. Vamaco International cannot be held responsible if the product has not been delivered for the causes following force majeure as defined by the courts and natural disasters.

Vamaco international cannot be held responsible for delivery times depending on the country recipients and delivery methods. The transfer of ownership of the products to the benefit of the customer only takes effect after full payment. of the price by the latter. Vamaco International insures the risk of loss and deterioration of the products until delivery. of the said products to the recipient. The transfer of risks therefore takes place from the moment the recipient has acknowledged receipt of the products. Complaints or disputes will always be received with attentive benevolence, the good faith is always presumed in the person who takes the trouble to expose the dispute. Any complaint must be made as soon as possible after receipt of the order to customer service. Vamaco International this complaint must be substantiated and accompanied by the supporting documents of the damage suffered during transport, photo of the order, after analysis and acceptance of the complaint by Vamaco International, a solution will be offered to the customer. All disputes relating to a sale governed by these general conditions will be brought in the absence of amicable settlement or before the tribunal de grande instance of Brest. Any return of product must be the subject of a formal agreement between Vamaco International and the customer and be returned within 7 days of agreement. After this period no return can be taken into account. consideration. Vamaco International regarding a dispute will be available to resolve the problem in obtaining a positive response for both parties.

The optimal use limit for vanilla is indicated on every Vamaco order. International which guarantees the quality and freshness of its products subject to keeping them in a cool place between 14 and 19° and away from light.

In accordance with the Data Protection Act of January 6, 10,978, you have a right of access to rectify data concerning you with the strictest confidentiality, during your purchases, we ask you for the essential information surname first name full address e-mails for a quality treatment and an attentive follow-up of your order.

Regarding the 30% deposit, this is guaranteed to the Société Générale bank in Brest – 29200 Brest Financial settlement of the dispute following Vamaco international agreement. At your disposal for any questions relating to the general conditions of sale.